10/8/2023 0 Comments Go to instagram messagesTo put it bluntly: chatbots are a legit customer service tool, while bots are annoying at best (and total scams at worst). Chatbots are integrated into a brand’s actual Instagram account-they’re not some weird separate account with 4 followers and 0 photos trying to get you to buy stuff. They act as a go-between communicating from a brand to a consumer in real time. Instagram chatbots don’t pretend to be real people (honesty is the best policy, after all). Bots will often tag random accounts in comments, send you vague Instagram DMs, or try to scam or phish you out of money. They masquerade as real people, but they’re not particularly good at it. Instagram bots are often fake, computer-generated accounts that are used to to make it appear as though someone has more likes, followers or comments than they actually do. Instagram chatbots are different than the trashy, troll-y Instagram bots you know and don’t love. They’re the ultimate system for automatic replies: they can answer questions, make recommendations, and even refer customers to a real human if they get stuck. Chatbots use artificial intelligence to communicate with people. What is an Instagram chatbot?Īn Instagram chatbot is a messaging system that addresses human inquiries using automated responses. Delight your customers and improve conversion rates. Bonus: Learn how to sell more products on social media with our free Social Commerce 101 guide.
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